![]() ![]() ![]() To return your product, you should mail your product to Great Northern Kitchen and Bath, 1221 Landmeier Road, Elk Grove Village, IL 60007, United States If you need to exchange it for the same item, send us an email at and send your item to Great Northern Kitchen and Bath, 1221 Landmeier Road, Elk Grove Village, IL 60007, United States. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. ![]() To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. Several types of goods are exempt from being returned. To be eligible for an return, your item must be unused and in the same condition that you received it must also be in the original packaging. We offer a 45 days money back guarantee from the date your order is delivered to you. ![]()
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